| Can I cancel my monthly video subscription at anytime? |
You can cancel your subscription at any time. There are no cancellation
fees. Simply go to your PayPal account and cancel your subscription there.
If you would like to cancel your monthly subscription, make sure to do
so by 12 AM Eastern Standard Time on the DAY BEFORE rebilling, otherwise
you will continue to be billed for the following video.
Click here to learn how to cancel your subscription on PayPal.
If you have questions, please contact us at info@stephencoler.com
|
| What do I do if I have a question about ikebana or the arrangement in
the video? |
Please feel free to mail us anytime at info@stephencoler.com with your questions. We will get back to you as soon as possible with a response.
|
| Can I watch each video only once? |
No. You can watch each video as many times as you want. Simply enter the
password for the video you want to watch when you click on the lesson link.
|
| Can I order the container and kenzan that are used in the videos? |
Yes. Please visit here for different containers, kenzans, scissors, and other ikebana supplies.
We will e-mail with the shipping costs.
|
| I've forgotten my password for the video. |
If you forget the password for the video you want to watch, please e-mail us at info@stephencoler.com, and we will reply with the password as soon as possible.
|
| Can I download the videos onto my personal computer? |
| Sorry, but you cannot download the videos. However, you can watch each
video as many times as you would like on the site. |
| If I cancel my subscription and start again, can I pick up where I left
off? |
If you cancel your subscription, you will not be able to contine from the last lesson you completed but will have to start at the beginning with Lesson 1.
|
If you have any questions, please feel free to contact us.
e-mail: stephencoler.ikebana@gmail.com
e-mail: info@stephencoler.com
*If you do not receive a reply from us, please check your spam folder.
facebook messenger: Stephen Coler, ikebana - living flowers, living art
instagram: stephencoler |
